Trust & Safety

1. Our Commitment

TASCEY LTD is committed to maintaining a secure, trustworthy and professional marketplace for clients and freelancers worldwide. We actively work to prevent fraud, abuse, scams, payment manipulation, money laundering, intellectual property violations and other harmful activities.

This Trust & Safety Policy supplements our Terms of Service and Privacy Policy and applies to all users of the Tascey platform.

2. User Responsibilities

• Provide accurate and truthful account information.
• Maintain account security and protect login credentials.
• Comply with all applicable laws and regulations.
• Respect intellectual property and privacy rights.
• Conduct business honestly and professionally.
• Use Tascey payment systems for platform transactions.

3. Prohibited Activities

• Fraud, scams, deceptive practices or misrepresentation.
• Fake reviews, fake portfolios or misleading information.
• Money laundering, terrorist financing or sanctions violations.
• Account takeovers, identity theft or impersonation.
• Unauthorized access, hacking, malware or cybercrime.
• Harassment, hate speech, threats or abusive conduct.
• Illegal goods, services or unlawful content.
• Circumventing platform fees or moving transactions off-platform.
• Attempting to bypass platform monitoring, compliance or security controls.

4. Identity Verification & Compliance

Tascey may require identity verification, proof of address, business verification, payment ownership verification or additional documentation to comply with anti-money laundering (AML), know-your-customer (KYC), fraud prevention, sanctions screening and legal requirements.

Failure to provide requested information may result in restrictions, withdrawal delays, transaction holds, suspension or account termination.

5. Payment Safety & Escrow Protection

Tascey may use milestone funding, escrow arrangements, payment holds, transaction reviews and withdrawal reviews to protect users and maintain marketplace integrity.

Funds may be temporarily held during fraud investigations, disputes, chargebacks, compliance reviews or payment processor requests.

6. Fraud Monitoring & Risk Controls

Tascey utilizes automated and manual monitoring systems to identify suspicious activity, unusual payment behavior, account abuse, fraudulent transactions and policy violations.

We reserve the right to investigate accounts, request additional information and take appropriate action where risks are identified.

7. Chargebacks & Payment Reversals

If a payment is disputed, reversed or subject to a chargeback, Tascey may place holds on funds, reverse transactions, recover losses, suspend withdrawals or take other actions necessary to protect the platform and its users.

Users agree to cooperate with any investigation related to payment disputes or chargebacks.

8. Intellectual Property Protection

Users may only upload, sell, distribute or deliver content that they own or have permission to use.

Tascey may remove content and suspend accounts that infringe copyrights, trademarks or other intellectual property rights.

9. Reporting Violations

Users are encouraged to report suspicious activity, fraud, scams, intellectual property violations, abusive behavior or policy violations.

Reports should include usernames, transaction details, screenshots and supporting evidence whenever possible.

10. Enforcement Actions

Depending on the severity of a violation, Tascey may issue warnings, remove content, restrict account features, freeze funds, suspend accounts, permanently terminate accounts or pursue legal remedies.

Serious violations may be reported to financial institutions, regulators or law enforcement agencies where legally required.

11. Cooperation With Authorities

Tascey may cooperate with lawful requests from courts, regulators, law enforcement agencies, payment processors and financial institutions where required by law or necessary to protect users and the platform.

12. Governing Law

This Trust & Safety Policy shall be governed by and interpreted in accordance with the laws of England and Wales.

13. Contact Information